Robert H. Peesel
e-mail: robert@robertpeesel.com
Twitter: @rpeesel
Strategic, versatile professional with unwavering business and personal ethics.
Experience in:
- Delivering solid, cost effective solutions under tight budgets, and requirements.
- Maintaining strong client, end user and vendor relationships.
- IT management including evaluation, development, migration, and implementation.
- Execution of information system transition, functionality, training, support, and operations.
- Disaster Recovery Planning for large organizations.
- Technical document creation and delivery including U.S. Government proposals.
- Getting stuff done!
An atypical technology leader who excels in connecting with both tech geeks and technology-phobic professionals with great ease and a little bit of personality!
Demonstrated success in:
Client Management Vendor Relationships Project Management
Documentation Creation Communication Skills End User Training/Support
Linux Integration Network Design/Implementation Virtualization
Data Storage System Administration Disaster Recovery Planning
Data Recovery Data/User Migration Capacity Planning
PROFESSIONAL EXPERIENCE
Potomac Lakes Digital Services, LLC, Sterling, Virginia March 1998 – Present
Owner/President
Provides high quality technology support and services to corporate and residential customers. Services include end user training and support, capacity planning, network design, planning and implementation, disaster recovery planning; data redundancy, and platform migration.
Clients include:
ROI2 Inc., Williams, Notaro and Associates Inc., Fanelli, McClain Design Studios Inc., Signet Construction, IMA Motorsport, The Dunning Group, BJ Design LLC, Summit Communication Design, OG Racing, NetStrategies, NVT Technologies, Christian Science Reading Room (Fairfax, Va).
Results:
- 80% direct IT cost reduction delivered for clients.
- Indirect costs reduced though virtualization and intelligent system design.
- Ensured ongoing self-sufficiency by providing system training to users.
- Created the new Client Communications program at ROI2
- Authored the user guide for the new ROI2 Software-as-a-Service portal.
- Initiated client training program for ROI2 Software-as-a-Service portal.
- Managed, planned and coordinated IT services during client relocations.
- Managed the Identification, Creation, Editing and Publishing of NVT’s proposal submissions.
- Managed the creation of the NVT corporate website.
- As Operations Manager successfully managed all human relations incidents, including drug charge investigation, while managing the NVT staff.
- As Operations Manager managed data center operations including all hardware and software installation and maintenance on the Netstrategies servers.
- As Operations Manager, maintained uninterrupted service throughout the move, installation, configuration, and testing of Netstrategies network to new Data Center location.
Boeing Computer Support Services, Vienna, Virginia January 1988 – October 1996
Reserve Component Automation System (RCAS) Release 2.0 Workstation Manager
- Directed team of 6 engineers to design and test the Release 2.0 NT workstation solution project including authoring project documentation, researched and monitored software and hardware vendors, and delivered status briefings to United States Army and Boeing management.
- On-time and under-budget delivery of workstation solution including final delivery of hardware, custom designed installation CD’s, and instruction manuals.
- Maintained vendor relationships with hardware and software suppliers.
- Evaluated and selected software and hardware prior to inclusion in the release.
- Responsible for computer lab configuration passing all security audits.
Reserve Component Automation System (RCAS) Release 1.0 Server Team
- Delivered an NT Server based solution including hardware, custom designed installation CD’s, and instruction manuals as a package to Guard and Reserve offices.
- Evaluated and selected software and hardware prior to inclusion in the release.
Development Manager for Electronic Briefing System (EBS)
- Directed the system installation, configuration, and testing of the EBS in a LAN and WAN environment. Led a team of 8 programmers, engineers, and support staff to create resource and funding requirements, and created customer requirements documentation.
- Faster software and lower cost of the software product, to the customer, by creating and implementing a new delivery process involving work directly with the customer. This became the test case for the ‘Rapid Prototyping Development Program’.
- Successfully migrated NASA management from a paper and view graph meeting format to a fully electronic format.
Senior Member – Boeing Site Support Team
- Team lead for 8 member Site Support Team providing end-user support to NASA and BOEING personnel at the Space Station Freedom Program Office. Duties included planning and implementation of large scale platform upgrades, installation and configuration of new equipment (PCs, Printers, etc), and software configuration and troubleshooting.
- Oversaw the conversion / upgrade of 500 PCs across the entire program over a single weekend.
- Created installation scripts to facilitate large scale upgrades.
- Supported NASA program-wide activities through successfully installing large scale, temporary networks.
- Provided end user training and support to NASA and Boeing employees.
- Provided hardware and software installations and upgrades.
- Superior service maintained for the RCAS finance network through managing DOS, Mac, and Windows workstations and Novell Servers.
- Ensured Business Continuity as a member of the Boeing Disaster Recovery Planning Team.
Smithsonian Air and Space Museum’s Udvar-Hazy Center December 2003 – Present
Docent (Volunteer)
- Deliver public tours taking complex issues and concepts and present them in a manner appropriate to an ever-changing audience. This includes tours to school field trips, families, war veterans, donors and prospective donors.
EDUCATION and HONORS and CERTIFICATIONS
B.A. in Business Administration, Minor in Computer Science – Principia College
